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Quick Guide: How to Get eSIM EE – Setup Made Easy

by | Dec 3, 2023 | How To

Welcome to our quick guide on how to get eSIM EE! If you’re looking for a hassle-free way to set up your eSIM and enjoy all the benefits it offers, you’ve come to the right place. In this section, we’ll walk you through the simple steps to get your eSIM EE activated and set up on your device.

Key Takeaways:

  • Getting eSIM EE is a convenient and flexible way to stay connected without a physical SIM card.
  • You can either scan the QR code using your phone’s camera or manually enter the details to activate your eSIM.
  • If your QR code or iPhone camera is damaged, you can enter the details manually using the SM-DP+ Address and Activation Code.
  • Ensure you have the latest iOS software on your phone to scan the QR code directly from the camera.
  • If you’re switching from an Android device to an iPhone, you can order a replacement eSIM from EE.

How to Download eSIM EE for Apple Devices

When it comes to getting eSIM EE on your Apple device, there are a few easy ways to do it. Whether you’re a new EE customer or upgrading your device, downloading eSIM EE is a straightforward process that will have you up and running in no time.

If you’re a new EE customer and have ordered an eSIM with your new device, simply turn on your device and follow the prompts to install your eSIM. The setup process will guide you through the necessary steps to activate and download your eSIM. It’s important to ensure that you have an internet connection during this process.

If you’ve ordered an eSIM for a SIM-only plan, you can download it by logging in to your EE account and following the instructions provided in your confirmation email. The email will contain all the necessary details and steps to download and activate your eSIM on your Apple device.

Whether you’re activating your eSIM online or through the EE app, it’s important to make sure that your device is connected to the internet and that you follow the instructions carefully to ensure a successful download and setup of your eSIM EE.

eSIM EE for Apple Devices

Table: eSIM EE Compatible Apple Devices

Device Model
iPhone 13 Mini, Pro, Pro Max
iPhone 12 Mini, Pro, Pro Max
iPhone 11 Pro, Pro Max

Table: List of compatible Apple devices for eSIM EE.

With a wide range of compatible Apple devices, including the latest iPhone models, eSIM EE offers a convenient way to stay connected without the need for a physical SIM card. Whether you’re a new EE customer or upgrading your device, downloading and activating your eSIM EE is a simple process that can be done online or through the EE app, ensuring a hassle-free setup experience.

How to Transfer a SIM or eSIM to a New iPhone

When upgrading to a new iPhone model, it’s possible to transfer your existing SIM card or eSIM to the new device. This process can be done easily during the Quick Start setup. However, it’s important to note that both the old and new iPhones need to be running on iOS 15.4 or above for a successful transfer.

To begin the transfer process, follow the on-screen instructions during Quick Start. This will allow you to transfer or convert your SIM card or eSIM seamlessly. The transfer process will ensure that all your data, contacts, and settings are carried over to the new device, making for a smooth transition.

It’s worth mentioning that this process is not only applicable to physical SIM cards but also to eSIMs. If you’re currently using an eSIM on your old iPhone, you can transfer it to the new device without any hassle. This is particularly convenient for users who want to keep their existing eSIM plan and avoid the need to reconfigure their device with a new eSIM.

With the ability to transfer both physical SIM cards and eSIMs to new iPhones, it’s never been easier to upgrade your device while keeping your existing mobile plan. The Quick Start setup provides a seamless and efficient way to transfer your SIM or eSIM, ensuring that you can continue using your preferred mobile network without interruption.

how to transfer a SIM or eSIM to a new iPhone

Table: Step-by-Step Guide to Transferring a SIM or eSIM to a New iPhone

Step Action
1 Ensure that both the old and new iPhones are running on iOS 15.4 or above.
2 During the Quick Start setup on the new iPhone, follow the on-screen instructions.
3 Select the option to transfer or convert your SIM card or eSIM.
4 Wait for the transfer process to complete, ensuring that all data, contacts, and settings are carried over to the new device.
5 Once the transfer is complete, you can start using your new iPhone with your existing SIM card or eSIM.

How to Get eSIM EE for Android to iPhone Switch

If you’re switching from an Android device to an iPhone and want to use an eSIM, you can easily order a replacement eSIM from EE. There are three convenient ways to do this:

  1. Log in to your EE account and navigate to the eSIM section to request a replacement eSIM.
  2. Contact EE customer support through their dedicated helpline and provide the necessary details to order a replacement eSIM.
  3. Visit your nearest EE store with proper identification and speak to a representative who will assist you in getting a replacement eSIM for your new iPhone.

Regardless of the method you choose, EE will guide you through the process of obtaining a replacement eSIM for your Android to iPhone switch. This ensures a seamless transition and allows you to enjoy the benefits of eSIM EE on your new iPhone.

Make sure to have your identification documents ready when ordering a replacement eSIM in-store or over the phone. This may include a valid ID card, passport, or driver’s license. EE’s customer service representatives will provide you with all the necessary information and assist you with any queries you may have during the process of getting your eSIM EE activated on your new iPhone. With their help, you’ll be able to swiftly complete the activation and start using eSIM EE on your upgraded device.

eSIM EE Activation

Benefits of eSIM EE for Android to iPhone Switch

Switching to eSIM EE on your iPhone offers several advantages:

  • Convenience: With eSIM, you don’t need a physical SIM card, making it easier to switch devices.
  • Flexibility: eSIM allows you to have multiple lines on one device, making it ideal for personal and business use.
  • Seamless Integration: eSIM EE seamlessly integrates with your iPhone’s settings, giving you full control over your mobile plans.

By choosing eSIM EE for your Android to iPhone switch, you’ll experience a hassle-free transition and enjoy the benefits of a reliable and flexible mobile connectivity solution.

How to Know Which Line is Used for Calls on eSIM EE

When using eSIM EE, it’s important to understand how to determine which line is being used for calls. By default, all your contacts will be assigned to the line you chose as your default voice line during setup. However, you have the flexibility to change this for individual contacts if needed.

To assign a specific line to a contact, simply access the contact’s information and locate the indicator for line assignment. From there, you can choose the line you prefer for that specific contact. This allows you to easily manage and personalize your calling experience on eSIM EE.

In addition to assigning lines to contacts, you also have the option to select the line you want to use when making calls directly from the keypad. This gives you full control over which line is utilized for outgoing calls.

For incoming calls, there is an indicator that shows you which line the call is being received on. This helps you stay organized and aware of which line is active during incoming voice calls. Whether you have multiple lines for personal and business use or simply want to manage your calls efficiently, eSIM EE offers the flexibility and convenience you need.

eSIM EE

Table: Line Assignment and Indicators on eSIM EE

Contact Default Voice Line Contact’s Line Assignment Indicator for Incoming Calls
Contact A Line 1 Line 2 Line 2
Contact B Line 1 Line 1 Line 1
Contact C Line 2 Line 1 Line 1

As shown in the table above, Contacts A and B have different line assignments than their default voice lines, while Contact C has the same line assignment as the default. The indicator for incoming calls corresponds to the assigned line, allowing for easy identification of the active line.

Using iMessage and FaceTime on eSIM EE

With eSIM EE, you can take advantage of using iMessage and FaceTime on your Apple device. This allows you to stay connected with your contacts seamlessly, whether you’re messaging or video calling them.

To manage your iMessage and FaceTime settings on eSIM EE, follow these steps:

  1. Go to Settings on your iPhone.
  2. Scroll down and tap on Messages.
  3. Select Send & Receive.

Here, you can choose which lines you want to use for iMessage and FaceTime. Simply toggle the switches next to the lines you want to enable. This will allow you to send and receive messages and make FaceTime calls using those lines.

“With eSIM EE, you have the freedom to use iMessage and FaceTime on both lines, maximizing your communication options and keeping you connected on multiple fronts.”

Having the ability to use iMessage and FaceTime on eSIM EE offers convenience and flexibility, allowing you to use both lines simultaneously for your messaging and video calling needs. Whether you’re using one line for personal contacts and the other for work or simply want to separate different groups of contacts, eSIM EE gives you the power to easily manage your communication channels.

Benefits of Using iMessage and FaceTime on eSIM EE
Seamlessly switch between lines for iMessage and FaceTime
Use both lines simultaneously for messaging and video calling
Flexibility to assign different lines for personal and work contacts

eSIM EE Benefits

Using Data During Calls on eSIM EE

When using eSIM EE, it’s important to note that if you’re on a call on a line that is not your default data line, data won’t work unless you turn on Mobile Data Switching. This feature ensures uninterrupted data connectivity by automatically switching the line for mobile data when you’re on a call.

To enable Mobile Data Switching, simply go to Settings > Mobile Data > Mobile Data Switching. By turning on this feature, you can use data even when you’re on a call on a non-default data line.

This functionality is especially useful if you have multiple lines on your eSIM and want to stay connected to the internet while making or receiving calls. With Mobile Data Switching activated, you won’t experience any interruptions in data connectivity, ensuring a seamless and uninterrupted communication experience.

Benefits of Using Data During Calls on eSIM EE

The ability to use data during calls on eSIM EE offers several benefits. Firstly, it allows you to access the internet, browse websites, and use data-dependent apps while in conversation. This can be particularly useful in situations where you need to look up information, share documents, or access online resources while on a call.

Additionally, using data during calls on eSIM EE enables you to leverage various communication platforms simultaneously. For example, you can access messaging apps, check emails, or participate in video conferences while on a voice call, enhancing your multitasking capabilities and improving overall productivity.

Overall, the feature of using data during calls on eSIM EE enhances your communication experience by providing seamless data connectivity alongside voice calls. This ensures that you can stay connected and productive, even when engaged in conversations.

Benefits Usage Scenarios
Access the internet while on a call Looking up information, sharing documents
Use data-dependent apps during calls Accessing messaging apps, checking emails
Enhance multitasking capabilities Participating in video conferences while on a voice call

Unlocking and Compatibility of eSIM-only iPhones on EE

If you have an eSIM-only iPhone model and are wondering about its unlocking and compatibility with EE, we have all the information you need. Activating an eSIM on EE does not impact the lock status of your Apple device. You can easily check if your device is unlocked by going to Settings, then General, and finally About. Check the “Carrier Lock” message to determine if your device is unlocked or not.

If you have an eSIM-only iPhone model, you can activate it on the EE network by taking out a SIM-only plan from EE’s Best SIM Only Deals and Pay Monthly SIM Contracts. This allows you to enjoy the benefits of eSIM EE, such as the convenience of not needing a physical SIM card and the flexibility to switch between multiple lines.

EE offers a range of SIM-only plans that cater to different data and calling needs. Whether you prefer a plan with unlimited data or one with a specific data allowance, EE has options to suit everyone. By choosing a SIM-only plan, you can easily activate your eSIM-only iPhone on the EE network without any hassle.

To get started, simply visit the EE website or contact EE customer support to explore the available SIM-only plans and choose the one that best fits your requirements. Once you have your SIM-only plan and eSIM pack, follow the activation instructions provided to set up your eSIM on your iPhone. Enjoy the benefits of eSIM EE on your unlocked eSIM-only iPhone from EE.

What to Do If eSIM on EE is Lost or Erased

If your iPhone with an active eSIM is lost or stolen, it’s crucial to take immediate action. By contacting EE right away to report the incident, you can ensure the necessary steps are taken to protect your account and eSIM. Erasing your eSIM does not cancel your plan, but you will need to order a replacement eSIM to continue enjoying the benefits of eSIM EE.

To order a replacement eSIM, you have several convenient options. You can visit an EE store, where a representative will assist you in obtaining a new eSIM. Alternatively, you can call EE customer support and provide the necessary information to order a replacement eSIM over the phone. Another option is to go online to the EE website and follow the instructions to order a replacement eSIM.

It’s important to note that when you receive your replacement eSIM, you will need to activate it following the same process as when you initially set up your eSIM EE. This may involve scanning a QR code or manually entering the required details. Once activated, you can enjoy the benefits of eSIM EE with your new eSIM on your iPhone.

By promptly reporting a lost or stolen iPhone with an active eSIM and ordering a replacement eSIM, you can ensure that your connectivity and service with EE remains uninterrupted. Contacting EE and taking the necessary steps to replace your eSIM is crucial to safeguarding your account and ensuring you can continue to enjoy the convenience and flexibility of eSIM EE.

Table: Comparing Methods to Order Replacement eSIM

Order Method Process
Visit an EE Store Speak with a representative in-store who will assist you in obtaining a replacement eSIM.
Call EE Customer Support Contact EE customer support and provide the necessary information over the phone to order a replacement eSIM.
Order Online Go to the EE website and follow the instructions to order a replacement eSIM online.

Conclusion

Getting eSIM EE is a convenient and hassle-free way to stay connected without the need for a physical SIM card. Whether you’re a new EE customer or upgrading your device, the setup process is quick and easy.

With eSIM EE, you can enjoy the benefits of having multiple lines on your device. Switching between lines is seamless, allowing you to manage your personal and work contacts effortlessly.

In case you encounter any issues during the setup or usage of your eSIM EE, don’t worry. EE provides excellent customer support through various channels, including the EE website, customer support hotline, and in-store assistance. Their knowledgeable team is ready to assist you and ensure that your eSIM experience is smooth and trouble-free.

So, make the most of the benefits eSIM EE has to offer. Say goodbye to traditional SIM cards and embrace the simplicity and flexibility of eSIM EE. Stay connected, manage multiple lines effortlessly, and enjoy the convenience of eSIM technology.

FAQ

How do I get eSIM EE?

To get eSIM EE, you can either scan the QR code using your phone’s camera or manually enter the details. The QR code can be scanned directly from the camera if you have the latest iOS software on your phone. Alternatively, you can go to Settings > Mobile Data > Add Data Plan and scan the eSIM QR code. If your QR code or iPhone camera is damaged, you can enter the details manually by selecting “Enter Details Manually” and filling in the required fields – SM-DP+ Address (ee.pr.go-esim.com) and Activation Code (unique to each eSIM pack).

How do I download eSIM EE on my Apple device?

You can download eSIM EE on your Apple device by either activating it online through the EE website or downloading it from the EE app. If you’re a new EE customer and have ordered an eSIM with your new device, you can simply turn on your device and follow the prompts to install your eSIM. If you’ve ordered an eSIM for a SIM-only plan, you can download it by logging in to EE and following the instructions in your confirmation email. Make sure you have an internet connection to get set up.

How do I transfer a SIM or eSIM to a new iPhone?

If you’re upgrading to a newer iPhone model, you can transfer your physical SIM to an eSIM or transfer your existing eSIM as part of the Quick Start setup. Both the old and new iPhone need to be on iOS 15.4 or above. Simply follow the on-screen instructions during Quick Start to transfer or convert your SIM.

How do I get eSIM EE for an Android to iPhone switch?

If you’re switching from an Android device to an iPhone and want to use an eSIM, you can order a replacement eSIM from EE. You can do this by logging in to EE, calling EE customer support, or visiting an EE store with proper identification. A replacement eSIM will allow you to use eSIM EE on your new iPhone.

How do I know which line is used for calls on eSIM EE?

By default, all your contacts will be assigned to the line you chose as your default voice line during setup. However, you can change this for individual contacts by accessing the indicator within each contact’s information. Additionally, when making calls directly from the keypad, you can select which line to use. For incoming calls, there is an indicator to show which line you’re receiving the call on.

Can I use iMessage and FaceTime on both lines with eSIM EE?

With iOS 13 and above, both lines on eSIM EE can be used for iMessage and FaceTime. To manage this, go to Settings > Messages > Send & Receive and select the lines you want to use. This allows you to use iMessage and FaceTime on both lines simultaneously for seamless communication.

How can I use data during calls on eSIM EE?

If you’re on a call on a line that is not your default data line, data won’t work unless you turn on Mobile Data Switching. This can be done through Settings > Mobile Data > Mobile Data Switching. Enabling this feature allows for automatic line switching for mobile data when you’re on a call, ensuring uninterrupted data connectivity.

Does activating an eSIM on EE impact the lock status of my Apple device?

No, activating an eSIM on EE does not impact the lock status of your Apple device. You can check if your device is unlocked by going to Settings > General > About and checking the Carrier Lock message. If you have an eSIM-only iPhone model, you can activate it on the EE network by taking out a SIM-only plan from EE’s Best SIM Only Deals and Pay Monthly SIM Contracts.

What should I do if my iPhone with an active eSIM is lost or erased?

If your iPhone with an active eSIM is lost or stolen, it’s important to contact EE immediately to report it. Erasing your eSIM does not cancel your plan, but you will need to order a replacement eSIM. This can be done by visiting an EE store, calling EE customer support, or going online to order a replacement eSIM.

How can I get support for my eSIM setup and usage on EE?

EE provides customer support through various channels to assist you with your eSIM setup and usage. You can contact EE customer support by logging in to EE, calling their support line, or visiting an EE store. They will be able to guide you through any issues you may encounter.