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Guide: How to Update Netflix App on LG Smart TV with Remote

by | Dec 16, 2023 | How To

Are you struggling to update the Netflix app on your LG Smart TV? Outdated software or connection issues can often prevent you from accessing the latest features and content. In this guide, we’ll walk you through the step-by-step process of updating the Netflix app on your LG Smart TV using just your remote control. Say goodbye to technical glitches and enjoy uninterrupted streaming on your LG Smart TV.

Key Takeaways:

  • Ensure your LG Smart TV is connected to the internet before updating the Netflix app.
  • Navigate to the LG Content Store and select the Netflix app to check for updates.
  • Update your LG Smart TV’s firmware for optimal performance.
  • A simple restart of your LG Smart TV can sometimes resolve app-related issues.
  • Check your internet connectivity and troubleshoot any connection problems.

Check your LG TV’s Internet Connection

Before updating the Netflix app on your LG smart TV, it’s crucial to ensure that your TV is connected to the internet. A stable and reliable internet connection is necessary for smooth streaming and app updates. Here are a few steps you can follow to check your LG TV’s internet connection:

  1. Test the internet connection on another device: Connect another device, such as a smartphone or laptop, to your Wi-Fi network to check if it’s working properly. If you’re able to browse the internet and stream content on other devices, it indicates that the issue may be specific to your LG smart TV.
  2. Reset your Wi-Fi connection: Sometimes, resetting your Wi-Fi connection can resolve connectivity issues. Turn off your TV, router, and modem. Wait for a few minutes, then turn them back on. This will refresh the network connection and help establish a stable connection.
  3. Check for Netflix service outages: Occasionally, Netflix may experience service outages in certain regions. Visit the Netflix Help Center or check their official social media channels to see if there are any reported outages in your area. If Netflix is down, you may need to wait until their service is restored before updating the app.

Once you’ve confirmed that your internet connection is stable and Netflix’s service is working fine, you can proceed to the next steps to update the Netflix app on your LG smart TV.

updating netflix app on lg smart tv

Update the LG Netflix App

To ensure optimal performance and access to the latest features, it is important to update the Netflix app on your LG smart TV. Fortunately, updating the app is a straightforward process that can be done using your LG smart TV remote. Here are the steps to update the Netflix app:

  1. Begin by navigating to the LG Content Store on your LG smart TV. This is where you can find and manage all the apps on your TV.
  2. Once in the LG Content Store, locate the Netflix app. You can use the search function or browse through the available apps.
  3. Once you have found the Netflix app, select it and you will be taken to the app’s details page.
  4. On the app’s details page, look for the Update option. If the Update option is available, select it to begin the updating process.

If the Update option is not available, it means that you already have the latest version of the Netflix app installed on your LG smart TV. In that case, you can rest assured that you are using the most up-to-date version of the app.

Updating the Netflix app on your LG smart TV ensures that you have access to the latest features, bug fixes, and improvements. It is recommended to keep your apps updated to enjoy the best possible streaming experience on your LG smart TV.

Benefits of Updating the Netflix App
Access to new features: Updating the Netflix app allows you to enjoy the latest features and functionalities added by Netflix.
Bug fixes: Updating the app ensures that any known issues or bugs are addressed, providing a smoother and more stable streaming experience.
Improved performance: Updates often optimize the app’s performance, allowing for faster load times and better playback quality.

Updating the Netflix app on your LG smart TV is a simple process that ensures you have the best possible streaming experience. By following these steps, you can easily update the app and enjoy all the latest features and improvements.

Update your LG TV’s Firmware

If you’re experiencing any issues with the Netflix app on your LG smart TV, it’s crucial to ensure that your TV’s firmware is up to date. Outdated firmware can cause compatibility problems and affect the performance of the app. Updating the firmware is a simple process that can be done through the TV’s settings. Here’s how:

  1. Using your LG smart TV remote, navigate to the Settings menu.
  2. Select Support.
  3. Choose the Software Update option.
  4. Follow the on-screen instructions to download and install the latest firmware version for your TV.

Updating the firmware will not only improve the performance of the Netflix app but also enhance the overall functionality and stability of your LG smart TV. It’s recommended to periodically check for firmware updates to ensure that your TV is always running on the latest version.

Table: Steps to Update LG TV’s Firmware

Step Action
1 Navigate to the Settings menu using your LG smart TV remote.
2 Select Support.
3 Choose the Software Update option.
4 Follow the on-screen instructions to download and install the latest firmware version for your TV.

By ensuring that your LG smart TV’s firmware is up to date, you can enjoy a seamless Netflix streaming experience with the latest features and improvements. Remember to periodically check for updates to keep your TV running smoothly.

Restart your LG Smart TV

If you are experiencing issues with the Netflix app on your LG smart TV, a simple restart may solve the problem. By restarting your TV, you can refresh the system and clear any temporary glitches that may be affecting the app. Here’s how you can restart your LG smart TV using the remote control:

  1. Press and hold the Volume Down button.
  2. While holding the Volume Down button, press and hold the Power button.
  3. Continue holding both buttons for about 12 seconds.
  4. Release the buttons when the TV screen turns off and then turns back on.

If the restart method mentioned above doesn’t work, you can also try unplugging your TV from the power source, waiting for about 30 seconds, and then plugging it back in. This can sometimes resolve more persistent issues with the Netflix app.

updating netflix app on lg smart tv

After you have restarted your LG smart TV, check if the Netflix app is working properly. If the issue persists, you can proceed to the next troubleshooting steps to resolve the problem.

Troubleshoot Internet Connectivity

If your LG smart TV is experiencing internet connectivity issues, it can affect the performance of the Netflix app. To ensure a seamless streaming experience, follow these troubleshooting steps:

  1. Restart your router: Unplug the power cable from your router, wait for 30 seconds, and then plug it back in. This can refresh your internet connection and resolve any temporary network issues.
  2. Check the wired connection: If your LG smart TV is connected to the internet via an Ethernet cable, make sure the cable is securely plugged into both your TV and your router. If the cable is damaged or loose, replace it.
  3. Ensure a stable internet network: Make sure your LG smart TV is connected to a stable and fast internet network. If you’re using Wi-Fi, check the signal strength on your TV and move it closer to the router if needed. You can also try connecting your TV to the router with an Ethernet cable for a more reliable connection.

If you’ve followed these steps and are still experiencing internet connectivity issues, consider contacting your internet service provider for further assistance.

“A stable and fast internet connection is crucial for streaming Netflix seamlessly on your LG smart TV.”

By troubleshooting your internet connectivity, you can ensure that the Netflix app on your LG smart TV functions properly and delivers a smooth streaming experience.

Table: Troubleshooting Internet Connectivity

Troubleshooting Steps Description
Restart your router Unplug and plug your router to refresh the internet connection.
Check the wired connection Ensure the Ethernet cable is securely connected to your TV and router.
Ensure a stable internet network Check the Wi-Fi signal strength or use an Ethernet cable for a reliable connection.

Troubleshoot Internet Connectivity

With a stable internet connection, you’ll be able to enjoy uninterrupted streaming and update the Netflix app on your LG smart TV with ease.

Log out and Log back in to Netflix

One of the simplest troubleshooting steps to take when experiencing issues with the Netflix app on your LG smart TV is to log out and log back into your Netflix account. This can help refresh the app and ensure that your account information is up to date. Follow the steps below to log out and log back into Netflix:

  1. Open the Netflix app on your LG smart TV.
  2. Navigate to the “Settings” or “Account” section.
  3. Select the option to sign out of your Netflix account.
  4. Once signed out, sign back in using your Netflix email address and password.

By logging out and logging back in, you can reset the connection between your LG smart TV and your Netflix account, potentially resolving any glitches or issues with the app. It’s a quick and easy step to try before moving on to more advanced troubleshooting methods.

Important Note:

If you’re using a shared Netflix account, make sure to have the account owner’s permission before signing out and signing back in. Additionally, ensure that you have your Netflix email address and password readily available before proceeding with the log out and log in process.

Frequently Asked Questions

  1. Q: Why should I log out and log back into Netflix on my LG smart TV?
  2. A: Logging out and logging back in can help refresh the Netflix app and ensure that your account information is up to date. It can potentially resolve any glitches or issues with the app.

  3. Q: Do I need to have my Netflix email address and password to log back in?
  4. A: Yes, you will need your Netflix email address and password to log back into your account on your LG smart TV.

  5. Q: Can I log out and log back into Netflix if I’m using a shared account?
  6. A: If you’re using a shared Netflix account, make sure to have the account owner’s permission before signing out and signing back in.

Uninstall and Reinstall the Netflix App

If other troubleshooting methods fail, uninstalling and reinstalling the Netflix app on your LG smart TV can help fix any software-related issues. Follow the steps below to remove and reinstall the app:

  1. Using your LG smart TV remote, navigate to the home screen and select the LG Content Store.
  2. In the LG Content Store, search for the Netflix app using the search bar or browse through the available apps.
  3. Once you find the Netflix app, select it and press the OK button on your remote to open the app details page.
  4. On the app details page, select the Uninstall or Remove button to delete the Netflix app from your TV.
  5. After uninstalling the app, go back to the LG Content Store and search for Netflix again.
  6. Select the Netflix app and press OK to reinstall it on your LG smart TV.

By uninstalling and reinstalling the Netflix app, you can ensure a fresh installation that may resolve any underlying software issues. Remember to sign in to your Netflix account after reinstalling the app to access your personalized content and continue streaming your favorite shows and movies.

Benefits of Uninstalling and Reinstalling the Netflix App Drawbacks of Uninstalling and Reinstalling the Netflix App
  • Resets the app’s settings to default.
  • Clears any temporary cache or data that may be causing issues.
  • Reinstalls the latest version of the app for optimal performance.
  • You may need to re-enter your Netflix account credentials.
  • Any downloaded content will need to be redownloaded.
  • Customized settings within the app may need to be reconfigured.

Remember, if you have any downloaded content on the Netflix app, it will be permanently deleted when you uninstall the app. Make sure to finish watching or download your favorite shows and movies before proceeding with the uninstallation process.

Uninstalling and reinstalling the Netflix app can be a helpful troubleshooting step when other methods fail to resolve issues with the app on your LG smart TV. If the problems persist even after reinstalling the app, you may need to contact Netflix support or seek assistance from LG customer service for further assistance.

updating netflix app on lg smart tv

Check your TV’s Location Settings

Incorrect location settings on your LG smart TV can cause issues with the Netflix app. It’s important to make sure that your TV’s location settings accurately reflect your current physical location. This ensures that Netflix does not disable your account due to region conflicts.

To check and adjust your TV’s location settings, follow these steps:

  1. On your LG smart TV, navigate to the Settings menu.
  2. Select General.
  3. Choose Location.
  4. Set your current physical location.

By ensuring that your location settings are accurate, you can avoid any potential conflicts with the Netflix app and enjoy uninterrupted streaming on your LG smart TV.

Updating Netflix App on LG Smart TV

Avoid VPN Usage

If you’re looking to update the Netflix app on your LG smart TV, it’s important to avoid using a VPN. Netflix actively blocks accounts that use VPNs to access regionally restricted content. By disabling your VPN before updating the app, you can ensure a seamless update process and uninterrupted streaming.

Using a VPN on your LG smart TV can cause issues with the Netflix app. To update the app smoothly, log out of your VPN and log back in without it. This will help refresh the app and ensure that the update process is not hindered by any VPN-related conflicts or errors.

By updating the Netflix app on your LG smart TV without a VPN, you can enjoy the latest features and enhancements that Netflix has to offer. So, make sure to disable your VPN before proceeding with the update to ensure a hassle-free experience.

Summary:

  • Avoid using a VPN when updating the Netflix app on your LG smart TV
  • Netflix actively blocks accounts using VPNs to access regionally restricted content
  • Disabling your VPN before updating ensures a smooth update process
  • Log out and log back into Netflix without a VPN to refresh the app

Sign Out of Netflix on All Devices

To ensure a smooth update process, it is recommended to sign out of your Netflix account on all devices, including your LG smart TV. This prevents any potential conflicts or errors during the update process. To sign out, follow the steps below:

  1. Open the Netflix app on any device or visit the Netflix website on your computer.
  2. Go to your account settings.
  3. Scroll down to the “Settings” section and click on “Sign out of all devices.”
  4. Confirm your selection to sign out of Netflix on all devices.

By signing out of Netflix on all devices, you ensure a fresh start for the update process on your LG smart TV. This eliminates any potential issues that may arise from conflicting account information or settings.

“Signing out of Netflix on all devices is a crucial step to ensure a smooth update process. It helps refresh your account and prevents any complications that might occur due to conflicting settings.”

Once you have signed out of Netflix on all devices, you can proceed with updating the Netflix app on your LG smart TV using the steps mentioned in the previous sections. Following these steps will help ensure that you have the latest version of the app installed, allowing you to enjoy seamless streaming and access to the latest features.

Remember to sign back into your Netflix account on all devices after completing the update process to resume your viewing experience without any interruptions.

Conclusion

Updating the Netflix app on your LG smart TV is crucial to enhance your streaming experience and ensure access to the latest features. By following the step-by-step solutions provided in this guide, you can easily update the app using your LG smart TV remote.

Start by checking your LG TV’s internet connection to ensure a stable and reliable network. If all other devices can connect to the internet and Netflix service is working fine, proceed to update the Netflix app.

Navigate to the LG Content Store, locate the Netflix app, and select the Update option. If the Update option is not available, it means you already have the latest version installed. Additionally, don’t forget to update your LG TV’s firmware to ensure smooth operation of the Netflix app.

If you’re still experiencing issues, try restarting your TV or troubleshooting the internet connectivity. Logging out and logging back into your Netflix account, as well as uninstalling and reinstalling the app, can also help resolve software-related problems. Ensure that your TV’s location settings are accurate and avoid using a VPN while updating the Netflix app.

By following these steps, you can enjoy uninterrupted streaming and make the most of your LG smart TV’s Netflix experience. Stay updated with the latest features and enjoy your favorite content hassle-free.

FAQ

Why is my Netflix app not working on my LG smart TV?

Netflix technical issues on smart TVs, such as those made by LG, are usually caused by an out-of-date WebOS operating system, out-of-date Netflix app, internet connectivity problems, Netflix service outages, or location conflicts.

How can I update the Netflix app on my LG smart TV with a remote?

To update the Netflix app on your LG smart TV, navigate to the LG Content Store, locate the Netflix app, and select the Update option. If the Update option is not available, it means that you already have the latest version installed on your TV.

How do I update the firmware on my LG smart TV?

To update your LG smart TV’s firmware, go to the Settings menu, select Support, and choose the Software Update option. Follow the instructions to download and install the latest firmware version for your TV.

What should I do if the Netflix app is not working on my LG smart TV?

If you’re experiencing issues with the Netflix app on your LG smart TV, you can try restarting the TV by pressing the Volume Down + Power buttons on your remote control for 12 seconds. If this method doesn’t work, you can also try unplugging the TV, waiting for 30 seconds, and then plugging it back in.

How can I troubleshoot internet connectivity issues on my LG smart TV?

If your LG smart TV is experiencing internet connectivity issues, you can try restarting your router, checking the wired connection, and ensuring that the TV is connected to a stable internet network.

What should I do if the Netflix app is glitching or not working properly?

Sometimes, logging out and logging back into your Netflix account can resolve any glitches or issues with the LG smart TV Netflix app. Sign out from the Netflix app and sign back in to refresh the app and ensure that your account information is up to date.

How can I uninstall and reinstall the Netflix app on my LG smart TV?

If other troubleshooting methods fail, uninstalling and reinstalling the Netflix app on your LG smart TV can help fix any software-related issues. Delete the Netflix app from your TV, then reinstall it from the LG Content Store.

Why is location settings important for the Netflix app on my LG smart TV?

Incorrect location settings on your LG smart TV can cause issues with the Netflix app. Make sure your TV’s location settings are accurate to ensure that Netflix does not disable your account due to region conflicts.

Should I disable my VPN before updating the Netflix app on my LG smart TV?

Netflix actively blocks accounts that use VPNs to access regionally restricted content. If you’re using a VPN on your LG smart TV, disable it before updating the Netflix app. Logging in and using Netflix without a VPN will ensure seamless updates and uninterrupted streaming.

Should I sign out of Netflix on all devices before updating the app on my LG smart TV?

To ensure a smooth update process, sign out of your Netflix account on all devices, including the LG smart TV. Open the Netflix app or website on any device, go to Account, and select Sign out of all devices.